Js Express Tracking
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JS Express Overview & Legitimacy
JS Express facilitates package tracking across multiple regions, including the U.S., Malaysia, and Singapore. Users report mixed experiences regarding reliability, citing delayed updates or unresponsive support in some cases. Third-party forums like Reddit highlight occasional challenges with tracking number validity or delivery transparency. The company does not operate its own fleet but coordinates with regional carriers to move shipments. Customers verify delivery statuses through tools on its official website or via partner platforms like Amazon.
Tracking Process
JS Express assigns unique tracking numbers to shipments, which users input on their website for real-time updates. Some customers note discrepancies when comparing data to carriers like USPS, UPS, or FedEx. International tracking may involve localized partners, causing delays in status synchronization. For unresolved issues, support representatives request proof of purchase or shipping labels to escalate cases.
Contact Information
Company Address
- (China HQ & International Office): Headquartered in Suzhou, China, with international headquarters in Hong Kong and a U.S. office at 2879 Corporate Place Suite F87, Monterey Park, CA 91754, USA.
Phone Numbers:
- China domestic: 400‑0353‑518
- China international: 0512‑89991715
- China domestic query: 0512‑89161715
- China complaint hotline: 186‑5112‑2811
Email Addresses: