Correios Tracking

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Company Overview

They provide tools that simplify shipment tracking across domestic and international carriers. Businesses monitor parcels, imports, and freight through a unified interface. The system processes carrier-specific codes to generate clear status updates. Users identify delays, predict arrival windows, and manage exceptions via customizable dashboards. Importers track cross-border shipments while automating customs documentation. Third-party integrations connect the tools to e-commerce stores or inventory databases.

Historical data reveals patterns in carrier performance, such as frequent delays in specific regions. Predictive models refine delivery estimates using past transit times and disruption trends. Multilingual displays accommodate users in Brazil, Portugal, Angola, and Spain. Clients access real-time location data for Sedex shipments or standard postal services. Login portals let customers view personal shipment histories or pending deliveries.

Services
Their system consolidates tracking details from postal services, freight operators, and private carriers. Users input tracking numbers to monitor international and domestic shipments in one dashboard. Automated alerts notify teams of customs hold-ups or missed delivery milestones. The tools convert international postal codes into standardized formats for clarity. Managers compare carrier reliability using metrics like on-time delivery rates.

Custom reports highlight cost fluctuations or performance gaps between regions. APIs sync shipment data with client applications, reducing manual updates. Support for multi-currency displays streamlines financial reconciliation for global operations. Customers log in to view active orders, update preferences, or download shipping labels. Compliance features archive records for audits and dispute resolutions.

Contact

Customer Service Phones:

  • 3003-0100 (for capitals and metropolitan areas, landlines and mobile)
  • 0800-725-7282 (for other locations, landlines only)
  • 0800-725-0100 (for suggestions, praise, or complaints)
  • 0800-725-0898 (service for hearing-impaired)

Business Hours (Call Center):

  • Monday to Friday: 8:00 AM – 8:00 PM
  • Saturday: 8:00 AM – 2:00 PM
  • Closed on national holidays

Email (Fale Conosco):

  • Available via the official Correios contact form on their website

Headquarters Address:
Empresa Brasileira de Correios e Telégrafos
SES, Avenida L2 Norte
Brasília, DF
Brazil