Home Depot Order Tracking

Enter your Tracking Number and click the button

Home Depot Order Tracking
Customers track Home Depot purchases by entering their order number and email or phone number on the company’s guest tracking page. The tool displays current statuses, estimated delivery windows, and carrier details. Users retrieve updates for both in-store pickups and home deliveries. Technical glitches may temporarily prevent access to real-time information during system maintenance or high traffic.

Order Tracking Issues
Failed tracking attempts often relate to incorrect order numbers, delayed carrier updates, or incomplete data syncs. Customers verify entry accuracy and allow 24 hours for new orders to populate. If problems persist, representatives troubleshoot via phone, live chat, or email. Some users report delays tracking Canadian orders due to separate regional systems. Third-party carriers like FedEx provide separate hyperlinks for shipment visibility beyond Home Depot’s interface.

Order History & Status
Logged-in accounts access complete order histories, including receipts and past delivery timelines. The “Being Processed” status indicates payment validation or inventory checks before fulfillment. Delays sometimes trigger automated emails explaining revised timelines. Guests without accounts contact customer service to retrieve order details using purchase credentials.

Customer Service Options
The company directs users to self-service hubs first but offers multiple support pathways:

  • Phone number: 1-800-466-3337 (U.S.) or 1-800-628-0525 (Canada)
  • Email address: [email protected]
  • Live chat: Accessed via the “Contact Us” page on their website
    Agents handle tracking errors, cancellation requests, and delivery disputes. Response times vary by channel, with live chat typically resolving issues fastest.

In-Store Pickup & Delivery
Customers select “Pick Up In-Store” during checkout for items ready within hours. Stores send email or SMS notifications once orders reach the pickup desk. For deliveries, the tracking tool shares carrier names and dates but not granular live GPS data. Delivery windows depend on item availability, location, and third-party carrier schedules.

Additional Resources
For direct order tracking, visit Home Depot’s guest portal:
https://www.homedepot.com/myaccount/guest-order-tracking
Carrier-specific links (e.g., FedEx) appear on the tracking page for detailed shipment progress.