Sendle Tracking

Company Overview
Businesses handling domestic and international shipments utilize tracking tools to oversee parcels through diverse postal and courier networks. Their software collects status updates from national postal services, private delivery firms, and regional logistics partners. Customers log into a centralized portal to view real-time progress for any tracked item, regardless of the carrier involved. The platform identifies discrepancies in shipment timelines, such as delays or missing scans, and alerts users automatically. Retailers integrate these tools with sales channels to share updates directly with end consumers. Support teams resolve issues faster by consolidating data from separate carrier systems into one view. Independent analyses highlight reduced customer complaints tied to shipment visibility after adopting the software.

Services
The system assigns unique identifiers to each shipment, simplifying cross-carrier tracing for businesses and recipients. Analytics compare delivery performance across regions, including North America, Europe, and Asia-Pacific markets. Users generate audit trails to resolve disputes over missed deadlines or lost items. Postal services, e-commerce platforms, and third-party distributors embed tracking widgets into their websites via APIs. Geofencing capabilities notify senders when packages approach destination hubs. Automated escalations route unresolved exceptions, like stalled scans, to support teams. Resource centers offer guides for troubleshooting common issues, such as outdated tracking details. Customizable permissions let enterprises restrict data access by team roles or partner organizations.

Contact

• Email address: No general support email is listed. For business inquiries, you may use [email protected] (employment-related only).
• Company address: Sendle is headquartered in Sydney, Australia. Exact street address is not publicly listed.